Academic and pastoral support

Throughout your time with us, you will be supported by our team of award-winning tutors and pastoral support team.

One-to-one tutorial time will be set aside and trainees can email tutors around the clock for subject specific advice.

Your tutors will work closely with you to ensure you leave the course with a bursting portfolio to take to employers – your currency when applying to jobs.

We’ll provide unrivalled support when applying for jobs and after graduation our door is never closed – we’ll send you job alerts after your studies have concluded.

Some of our female tutors were even recognised by the NCTJ in 2020 for their outstanding commitment to delivering journalism training.


Your News Associates tutors are always on hand to provide pastoral support and have a chat if trainees want to talk through any issues they are experiencing during their studies.

We have members of the team who are mental health first aid trained. They are available to talk to trainees struggling with their mental health and signpost them to the right types of support.

We also have trained first aiders able to respond to medical emergencies.

Please see some examples below of trusted resources and helplines for you to use if you’re worried about your own mental health or the wellbeing of someone else.

  • Medical assistance
    Contact 999 or accompany someone to A&E if they are experiencing a mental health crisis and are in urgent need of medical help. If it is not an emergency but they require medical help, call 111 or encourage them to make an appointment with their GP.
  • Samaritans 
    Provide emotional support for people 24 hours a day, 365 days a year
    Phone: 116 123 or Email:
  • SaneLine 
    Out of hours mental health and emotional support, and information for anyone affected
    Phone: 0300 304 7000 between 6pm-1pm, 7 days a week
  • Mind UK
    Information on mental health issues, where to get help, medication and alternative treatments and advocacy
    Phone: 0300 123 3393 between 9am-6pm, Mon-Fri
  • Hub of Hope
    This website shows the local support services near to you – all you need to do is put in your postcode.
  • Shout
    A service which provides free 24/7 mental health support via text.
  • Rethink Advice and Information Service
    Practical help and information on issues such as the Mental Health Act, community care, benefits, debt, criminal justice and carers’ rights
    Phone: 0300 5000 927 between 9:30am-4pm